The LaunchNotes Podcast team

Standing up and scaling Product Ops

AUTHOR: The LaunchNotes Podcast team

Steve Klein (@stevenklein - of LaunchNotes talks with Graham Reed about his experience standing up Product Ops in his last two roles.


Show notes

(00:00) - Introductions
(07:11) - Where things break down without Product Ops
(15:11) - Improving communication
(21:51) - Feedback collection
(25:00) - Creating value for customers and the business
(32:17) - Scaling company-wide communication
(41:12) - Measuring the value of Product Ops and knowing when to spin up a Product Ops function
(48:41) - Partnering with the engineering team
(54:28) - Delivering value through Product Ops

Listen later? Here are the podcast links

Spotify -

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