DATE:
AUTHOR:
The LaunchNotes Podcast team

Product managing the product management experience with Chris Butler (Google, Facebook, Microsoft)

DATE:
AUTHOR: The LaunchNotes Podcast team

Blake Thorne (@blakethorne - https://twitter.com/blakethorne) of LaunchNotes talks with Chris Butler of Google (formerly Facebook, Waze, Microsoft) about all things product ops.

Links

Show notes

(1:35) Figuring out the new rules of technology

(5:14) Product managing the product management experience

(9:00) How to avoid “BS” product ops work 

(13:45) When’s the right time to bring in product ops

(18:37) The right way to think about process improvement

(23:00) Effectiveness vs. efficiency

(24:01) Why product managers shouldn’t be technical

(36:30) The value of randomness Flipping a coin 

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