Mastering Async: How to build an all-star remote product team with Justin Gallagher (Trello, Hoop)

Steve Klein (twitter.com/stevenklein) talks with Justin Gallagher (twitter.com/justingallagher) about how synchronous work and communication in a remote company is a recipe for burnout. Teams should work more asynchronously by having better documentation around how to get work done, and by communicating with more intentional long-form written content.

Links

• Justin’s company: https://www.hoop.app/

• Justin on LinkedIn: https://www.linkedin.com/in/justinjgallagher/

• Check out LaunchNotes: https://launchnotes.com

• Join Launch Awesome:  https://www.launchnotes.com/launch-awesome

• Follow on YouTube: https://www.youtube.com/channel/UClgMZx0kGDSSBAQG0wkDRyg

• Check out the LaunchNotes Podcast: https://launchnotes-podcast.launchnotes.io/

Show notes

(00:00) - Introductions

(03:44) - Pioneering the remote movement at Trello

(07:59) - Remote work and burnout

(10:39) - Defining "remote" and "async"

(11:42) - Providing feedback in a remote setting

(18:36) - Making big decisions as an async remote team

(29:04) - Shifting expectations on response times

(34:50) - Top 3 tools for async communication

(37:13) - How do you collaborate when teams are spread across multiple timezones?

(38:26) - When are meetings actually necessary?